Support
How can we help?
Quick answers below. If yours isn't here, email hello@first100.app and we'll reply.
How do I get my purchase back on a new phone or iPad?
Open the menu, tap "More for grown-ups", answer the quick sum, then tap Restore purchases. Use the same Apple Account you bought with.
How do I change the language?
Open the menu and tap the pencil next to the language name at the top.
How do I change the family in the pictures?
Open the menu, tap "More for grown-ups", answer the quick sum, then tap Family pictures.
The words are silent.
Check the volume buttons on the side of the device. First100 plays even when the ring/silent switch is on silent.
Can I ask for a language?
Yes. Tell us on the Request a Language page; we use requests to decide what comes next.
About First100
Who is First100 for?
Children from about 1 to 4, and the grown-ups beside them. A child touches a picture and hears the word; there is nothing to read and nothing a small finger can tap that leaves the app.
What is free, and what do purchases unlock?
Animals, Colors, Family and Food & Drink are free in every language. $2.99 unlocks all 12 categories in one language, and $7.99 unlocks them in every language. Each is a one-time purchase: no subscription, no ads.
Does it need the internet?
No. Every picture and every word is inside the app, so it works on a plane or with no signal.
Where do the words come from?
100 first words in every language, taken from the vocabulary young children learn first and checked language by language against published dictionaries.
Who speaks the words?
A clear, natural-sounding voice chosen for each language, checked with a listening test so each word sounds like itself.
Do the pictures show families like mine?
The app has seven families. Each language starts with one, and in the grown-ups area you can pick another family or show a different one each day.
Does the app collect anything about my child?
No accounts, no ads and no tracking in the app. Purchases go through Apple.
Is it on Android?
Not yet. First100 is on iPhone and iPad first.